This is due to a missing Sophos registry key, that has not been migrated during the OS upgrade. After an upgrade from Windows 8.1 (either 64-bit or 32-bit) to Windows 10, the Sophos Healthcheck tool fails with warnings about missing registry keys.
This is because some of the Sophos registry keys have not been migrated during the OS upgrade. This issue is caused by Sophos Client Firewall blocking the web protection processes.
The IT Division has a more comprehensive version of the first alternative utility.
In order to run this utility you must install IBM Tivoli Endpoint Management (Big Fix), which is available Sorry, your out of luck.
Unquoted paths in the Sophos Anti-Virus 10.3.7 installer cause the installation, upgrade or uninstallation of Sophos Anti-Virus to fail on 64-bit versions of Windows.
The following errors are logged in the firewall system log: After an upgrade from Windows 7 to Windows 10, the firewall Windows 7 driver is migrated but cannot be loaded and may cause a system error when the computer is booted.
To resolve this issue, browse to the folder It is not possible to deploy Sophos Anti-Virus and Sophos Client Firewall to a Windows 10 endpoint at the same time from Sophos Enterprise Console.
Sophos Endpoint Security and Control General Information UITS is providing the latest version, Sophos Antivirus 10.
If you install and manage your Sophos software, you will need to download the new software.
After a reboot perform a Sophos update by right clicking the Sophos icon (by the clock) and selecting "Update now" as shown below.